Sign up to MyPrincess and get up to a 20% off
Sign up to MyPrincess and get up to a 20% off
Up to 20% off your stay
Preferential check-in
Welcome Cocktail
Fruit platter
1 day at the Chill Out Beach Club
15% in spa services
30% in facial services
New bookings made in the future with the pay-at-the hotel fee will be protected without any penalty being applied in case of change of dates of said reservations or their cancellation.
Lap up the luxury of modern facilities complemented by the charisma of ancient Mexico at our stunning five-star Grand Sunset Princess resort located in Riviera Maya, Mexico.
With a stunning beachfront location, you’ll get to soak up a blissful atmosphere and explore the area’s natural splendour and surrounding villages, visiting the heart and soul of the ancient Mayan culture.
The resort boasts 674 exceptional rooms across various low-level buildings spread around the complex. The Grand Sunset Princess features one of the largest spas in Riviera Maya: the Spa Princess with more than 1,700 m2 of wellness areas.
Dining and entertainment are also impressive, both in variety and quantity, with a total of 12 restaurants and 19 bars dotted across the resort, complemented perfectly by the stylish Disco Areito, the Princess Theatre and the sumptuous Chill Out Beach Club Restaurant.
The Grand Sunset Princess holds TripAdvisor’s Certificate of Excellence in recognition of Princess Hotels’ quest to ensure that our guests enjoy the very highest quality facilities and services every single day of their stay.
We’re sure that you’ll love the experience of what we call Holidays in the Purest State.
Bookings until 31/03/2022
Stays until: 31/03/2022
Stays until: 22/12/2022
Bookings until: 22/12/2021
Stays until: 22/12/2021
Hotel Grand Sunset Princess has a basic Wi-Fi internet connection. It is a free service available to all guests. The best signal can be found in the rooms and the lobbies.
Yes, the hotel is adapted for people with reduced mobility. We recommend you call in advance and ask reception about the adapted services and facilities.
We do not offer direct transfer services. You can book it through the following directory of third-party services: http://princessmx.guidego.com/welcome/es-ES/.
A taxi for 1 to 4 people from the airport costs $630 pesos.
Playa del Carmen is 15 minutes away by public transport. There are transfer services to the centre of Playa del Carmen available every day. The departure point is the Grand Sunset Princess lobby. The departure hours are: 9:00, 12:00 and 15:00. The price is $50 pesos per person and trip.
The beach is about 900 metres from the lobby. The furthest building is about 800 metres away.
Guests staying at Hotel Grand Sunset Princess can use the hotel’s car park for free.
Yes, the hotel provides options for guests with intolerances. If you require a special diet, please send an email to rrpp.concierge.riviera@princess-hotels.com with your booking information and a description of your needs. Our Concierge team will write a letter and send the information to the Food and Drinks department..
All restaurants are included except the Chill Out Restaurant. You can book on your cell phone using the webapp you will be able to access from your arrival at the hotel. You can also make reservations in the main lobby. You can book in advance if you are a Platinum or Laguna Villas guest:
If you are a Platinum guest, please send your booking information and preferences a week in advance to platinum.riviera@princess-hotels.com.
If you are a Laguna Villas guest, please send your booking information and preferences a week in advance to: cvillas.riviera@princess-hotels.com.
Men can wear short or long trousers but not swimming trunks. They can wear any shirts, T-shirts, polo shirts and shoes they want, but not flip-flops. The dress code for women is elegant and casual.
Yes, the Sports Bar is open 24 hours a day. It is included for all guests and is next to the Grand Riviera Princess lobby.
Yes, all rooms at Hotel Grand Sunset Princess have a safe deposit box.
Please send your special requests along with your booking information to jrecepcion.riviera@princess-hotels.com. . We will do everything we can to make sure you enjoy an amazing holiday. Requests are subject to availability.
Yes, all non-motorised water sports are included: catamaran, paddle boarding, canoeing and snorkelling. You can book any of these activities and more at the water sports centre on the Hotel Beach.
The List of activities is updated regularly on the hotel’s webapp.
You can book excursions through the following link: http://princessmx.guidego.com/welcome/es-ES.
Hotel Grand Sunset has 1,700 m2 of outstanding spa facilities. Please send an email to spa.riviera@princess-hotels.com. indicating the information you need. They will help you manage your booking, which you can do before or during your stay.
Yes, you can buy day passes. Opening hours are from 9:00 to 18:00. To guarantee the best service possible, the day pass’s availability is subject to the hotel’s occupancy. You can send an email to jrecepcion.riviera@princess-hotels.com. for more information. It costs $1950 pesos per person, subject to change.
